2. Build a robust central MIS process to measure and monitor the KPIs:
This process will be the back bone of the whole Performance Management System. A central independent system is the appropriate way to do this. Otherwise, if each of the individual functions were to make their own MIS, there will be multiple versions of the truth. This would lead to exhaustion of time and energy in identifying the right version instead of taking stock of what went well, and what needs to be improved.3. Set-up and roll out performance review mechanism:
Once the KPIs are identified and cascaded down, central MIS process and systems are set, it is imperative that a rhythm be set for performance reviews. The incentives of the managers and their career path in the organization should be linked to their team’s achievements, in terms of KPIs and performance reviews.